GE Vernova - RMA Form

GE OFFICIAL USE

GS Number

LSN Reference

GE Official Local Contact Email

GE Official Local Contact Number

IDENTIFICATION OF UNIT & FAULT INFORMATION

@php $qtyValues = old('qty', $rma->qty ?? null); $productValues = old('product_model', $rma->product_model ?? null); $serialValues = old('serial_number', $rma->serial_number ?? null); $swValues = old('sw_version', $rma->sw_version ?? null); $problemValues = old('problem_description', $rma->problem_description ?? null); $wbsValues = old('wbs_sale_order', $rma->wbs_sale_order ?? null); $warrantyValues = old('warranty', $rma->warranty ?? null); $toArray = function ($value) { if (is_array($value)) { return $value; } return isset($value) ? [$value] : []; }; $rows = []; $rowBuckets = [ 'qty' => $toArray($qtyValues), 'product_model' => $toArray($productValues), 'serial_number' => $toArray($serialValues), 'sw_version' => $toArray($swValues), 'problem_description' => $toArray($problemValues), 'wbs_sale_order' => $toArray($wbsValues), 'warranty' => $toArray($warrantyValues), ]; $maxRows = max(array_map('count', $rowBuckets)); $maxRows = $maxRows > 0 ? $maxRows : 1; for ($i = 0; $i < $maxRows; $i++) { $rows[] = [ 'qty' => $rowBuckets['qty'][$i] ?? '', 'product_model' => $rowBuckets['product_model'][$i] ?? '', 'serial_number' => $rowBuckets['serial_number'][$i] ?? '', 'sw_version' => $rowBuckets['sw_version'][$i] ?? '', 'problem_description' => $rowBuckets['problem_description'][$i] ?? '', 'wbs_sale_order' => $rowBuckets['wbs_sale_order'][$i] ?? '', 'warranty' => $rowBuckets['warranty'][$i] ?? '', ]; } @endphp @unless($readOnly)

Add additional units if required

@endunless

@unless($readOnly) @endunless @foreach($rows as $row) @unless($readOnly) @endunless @endforeach

Qty *	Product Model *	Serial Number *	SW Version	Problem Description *	WBS/Sale Order n°	Warranty Y/N? *	Failed During Installation	Failed During Service	Actions
				{{ $row['problem_description'] }}			index] ?? '') : old('failed_installation', $row['failed_installation'] ?? '')) === 'Yes' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> Yes index] ?? '') : old('failed_installation', $row['failed_installation'] ?? '')) === 'No' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> No	index] ?? '') : old('failed_service', $row['failed_service'] ?? '')) === 'Yes' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> Yes index] ?? '') : old('failed_service', $row['failed_service'] ?? '')) === 'No' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> No If YES, how long?

SPECIALIST REPAIR INSTRUCTIONS

Do you need updated firmware after repair?

updated_firmware ?? '') === 'Yes' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }} @unless($readOnly) required @endunless> Yes

updated_firmware ?? '') === 'No' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }} @unless($readOnly) required @endunless> No

RELAY RETURN INFORMATION

Is the relay being returned in a case? (Full or Part Shipment)

relay_case_2 ?? '') === 'yes' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> Yes (repair Term 5)

relay_case_2 ?? '') === 'no' ? 'checked' : '' }} {{ $readOnly ? 'disabled' : '' }}> No (If No see packing instructions)

CUSTOMS & INVOICING INFORMATION REQUIRED TO ALLOW RETURN OF REPAIRED ITEMS

Same as Return Delivery Address

Customer Invoice Address

Address GST Number Part Shipment Accepted (Yes/No) Contact Name Telephone Email

Customer Return Delivery Address

Address GST Number Part Shipment Accepted (Yes/No) Contact Name Telephone Email

RECEIVERS ADDRESS

I acknowledge receipt of RMA item in good order and condition.

Ship to Address:
GE Vernova T&D India Limited
Certified Repair Centre
GST Road, Pallavaram,
Chennai – 600043, Tamil Nadu
+91-44-22695056 / 42252020
supportIND@ge.com

@unless($readOnly)

@endunless

RETURN PACKAGING STANDARDS (ALL PRODUCTS)

Please ensure the device is clean, no sharp edges are exposed and the device is in a suitable condition to be handled.
Relays returned without cases should be placed into Anti-Static Bags and sealed to protect hyper-sensitive components.
A suitable size box should be used, with packing material at the bottom, the device placed into box with sufficient gaps to fill with packing material around each side and on the top, extra packaging material placed around the relay.
Please include a copy of the completed RMA form then close the lid and seal with packaging tape.
The relay should then be secondary packed if being exported, the primary packed box should be placed into an oversized box with packaging material surrounding the primary packed box and then sealed.