Tickets
Create New Ticket
Create / Edit Tickets
| Ticket No | Assigned To | Contact No | Created Date | Modified Date | Turn Around Time | Modified User | Status | Action |
|---|---|---|---|---|---|---|---|---|
| {{ $ticket->ticket_number }} | {{ $ticket->assignedStaff->name ?? $ticket->assigned_staff_id }} | {{ $ticket->contact_number }} | {{ \Carbon\Carbon::parse($ticket->created_at)->format('Y-m-d') }} | {{ \Carbon\Carbon::parse($ticket->updated_at)->format('Y-m-d') }} | @php $created = \Carbon\Carbon::parse($ticket->created_at); $updated = \Carbon\Carbon::parse($ticket->updated_at); $tat = $updated->diffInDays($created); @endphp {{ $tat }} day{{ $tat > 1 ? 's' : '' }} | {{ $ticket->modified_user ?? 'Admin' }} | @if($ticket->status == 'Acknowledged') Acknowledged @elseif($ticket->status == 'Pending') Pending @elseif($ticket->status == 'Resolved') Resolved @else Open @endif |