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| Ticket No | Raised by | Rasied date | Resolved by | Resloved date | Turn Around Time | Status | Actions | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| db->query("SELECT * FROM users WHERE user_id = $technician_id")->result_array(); ?> | diff($endDate); $totalDays = $dateInterval->days; $totalSeconds = $dateInterval->s + ($dateInterval->i * 60) + ($dateInterval->h * 3600) + ($dateInterval->days * 86400); // Calculate total hours, minutes, and seconds $totalHours = floor($totalSeconds / 3600); $totalMinutes = floor(($totalSeconds % 3600) / 60); $totalSeconds = $totalSeconds % 60; echo $totalDays ."days -". $totalHours .":". $totalMinutes .":". $totalSeconds; // echo "Total Time: " . $totalHours . " hours, " . $totalMinutes . " minutes, " . $totalSeconds . " seconds\n"; ?> | Acknowledged | Return with query | Mark Resolved | Return | cancel | ' title="view completed ticket"> ' title="edit"> |