@foreach($users as $user) @php // Apply role-based filtering like CodeIgnitor if (in_array($user->role, ['1', '2', 1, 2])) { continue; // Skip Super Admin and Admin } // Since controller provides role_name from user_roles table, use it directly // Fallback to role mapping if role_name is not available $roleName = $user->role ?? 'Unknown'; // If role is still numeric, use mapping if (is_numeric($roleName)) { $roleNames = [ 1 => "Super Admin", 2 => "Administrator", 3 => "Troubleshooter", 4 => "User", 5 => "Manager", 6 => "Frontliner", 7 => "Supervisor" ]; $roleName = $roleNames[(int)$roleName] ?? 'Unknown'; } // Format dates for better display $createdDate = $user->created_at ? \Carbon\Carbon::parse($user->created_at)->format('M d, Y') : 'N/A'; $modifiedDate = $user->updated_at ? \Carbon\Carbon::parse($user->updated_at)->format('M d, Y') : 'N/A'; $turnaroundTime = $user->created_at && $user->updated_at ? \Carbon\Carbon::parse($user->created_at)->diffInDays(\Carbon\Carbon::parse($user->updated_at)) . ' days' : 'N/A'; @endphp @endforeach

Ticket No	Assigned To	Contact No	Created Date	Modified Date	Turnaround Time	Modified User	Status	Actions
{{ $loop->iteration }}	{{ $user->user_name }}	{{ $user->mobile ?? 'N/A' }}	{{ $createdDate }}	{{ $modifiedDate }}	{{ $turnaroundTime }}	{{ $user->user_name }}	status === 'Active' ? 'selected' : '' }}>Active status === 'Inactive' ? 'selected' : '' }}>Inactive status === 'Decline' ? 'selected' : '' }}>Decline