@extends('admin.layout') @section('title', 'Technician Reports') @section('header', 'Technician Reports') @section('content')
Overview of performance and workload for each technician
Total Technicians
{{ $technicians->count() }}
Total Tickets
{{ $technicians->sum('tickets_count') }}
Completed
{{ $technicians->sum('completed_tickets') }}
Avg. Completion
@if($technicians->sum('tickets_count') > 0) {{ round(($technicians->sum('completed_tickets') / $technicians->sum('tickets_count')) * 100, 1) }}% @else 0% @endif
| Technician | Contact | Total Tickets | Completed | Completion Rate | Status |
|---|---|---|---|---|---|
|
{{ strtoupper(substr($technician->name, 0, 1)) }}
{{ $technician->name }}
ID: {{ $technician->id }}
|
{{ $technician->phone }}
{{ $technician->email }}
|
{{ $technician->tickets_count }} | {{ $technician->completed_tickets }} |
@if($technician->tickets_count > 0)
{{ round(($technician->completed_tickets / $technician->tickets_count) * 100, 1) }}%
@else
N/A
@endif
|
@if($technician->status == 'free') Free @elseif($technician->status == 'assigned') Assigned @else {{ $technician->status }} @endif |
| No technicians found | |||||