@extends('admin.layout')

@section('title', 'Ticket Details')

@section('header', 'Ticket Details - ' . e($ticket->ticket_id))

@section('content')
<div class="max-w-4xl mx-auto">
    <div class="bg-white rounded-lg shadow">
        <!-- Ticket Header -->
        <div class="px-6 py-4 border-b border-gray-200">
            <div class="flex justify-between items-center">
                <h2 class="text-2xl font-bold text-gray-800">{{ $ticket->ticket_id }}</h2>
                <div class="flex space-x-2">
                    <span class="px-3 py-1 inline-flex text-sm leading-5 font-semibold rounded-full 
                        @if($ticket->priority == 'high') bg-red-100 text-red-800
                        @elseif($ticket->priority == 'medium') bg-yellow-100 text-yellow-800
                        @else bg-green-100 text-green-800 @endif">
                        {{ ucfirst($ticket->priority) }} Priority
                    </span>
                    <span class="px-3 py-1 inline-flex text-sm leading-5 font-semibold rounded-full 
                        @if($ticket->status == 'completed') bg-green-100 text-green-800
                        @elseif($ticket->status == 'in_progress') bg-blue-100 text-blue-800
                        @elseif($ticket->status == 'assigned') bg-yellow-100 text-yellow-800
                        @else bg-gray-100 text-gray-800 @endif">
                        {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                    </span>
                </div>
            </div>
        </div>

        <!-- Ticket Details -->
        <div class="p-6">
            <div class="grid grid-cols-1 md:grid-cols-2 gap-6">
                <!-- Customer Information -->
                <div>
                    <h3 class="text-lg font-semibold mb-4 text-gray-800">
                        <i class="fas fa-user mr-2 text-blue-600"></i>Customer Information
                    </h3>
                    <div class="space-y-2">
                        <div>
                            <span class="text-sm text-gray-500">Name:</span>
                            <p class="font-medium">{{ $ticket->first_name }} {{ $ticket->last_name }}</p>
                        </div>
                        <div>
                            <span class="text-sm text-gray-500">Email:</span>
                            <p class="font-medium">{{ $ticket->email }}</p>
                        </div>
                        <div>
                            <span class="text-sm text-gray-500">Phone:</span>
                            <p class="font-medium">{{ $ticket->phone }}</p>
                        </div>
                    </div>
                </div>

                <!-- Location Information -->
                <div>
                    <h3 class="text-lg font-semibold mb-4 text-gray-800">
                        <i class="fas fa-map-marker-alt mr-2 text-blue-600"></i>Location Information
                    </h3>
                    <div class="space-y-2">
                        <div>
                            <span class="text-sm text-gray-500">Apartment:</span>
                            <p class="font-medium">{{ $ticket->apartment->name }}</p>
                        </div>
                        <div>
                            <span class="text-sm text-gray-500">Location:</span>
                            <p class="font-medium">{{ $ticket->location }}</p>
                        </div>
                        <div>
                            <span class="text-sm text-gray-500">Date Raised:</span>
                            <p class="font-medium">{{ $ticket->date_raised->format('M d, Y') }}</p>
                        </div>
                    </div>
                </div>
            </div>

            <!-- Issue Description -->
            <div class="mt-6">
                <h3 class="text-lg font-semibold mb-4 text-gray-800">
                    <i class="fas fa-exclamation-triangle mr-2 text-blue-600"></i>Issue Description
                </h3>
                <div class="bg-gray-50 rounded-lg p-4">
                    <p class="text-gray-700">{{ $ticket->issue_description }}</p>
                </div>
            </div>

            <!-- Technician Assignment -->
            <div class="mt-6">
                <h3 class="text-lg font-semibold mb-4 text-gray-800">
                    <i class="fas fa-tools mr-2 text-blue-600"></i>Technician Assignment
                </h3>
                @if($ticket->technician)
                    <div class="bg-green-50 border border-green-200 rounded-lg p-4">
                        <p class="text-green-800">
                            <i class="fas fa-user-check mr-2"></i>
                            Assigned to: <strong>{{ $ticket->technician->name }}</strong>
                        </p>
                    </div>
                @else
                    <form action="{{ route('admin.tickets.assign', $ticket) }}" method="POST" class="bg-yellow-50 border border-yellow-200 rounded-lg p-4">
                        @csrf
                        <div class="flex items-center space-x-4">
                            <label class="text-sm font-medium text-yellow-800">Assign Technician:</label>
                            <select name="technician_id" required class="px-3 py-2 border border-yellow-300 rounded-lg focus:outline-none focus:ring-2 focus:ring-yellow-500">
                                <option value="">Select Technician</option>
                                @foreach($freeTechnicians as $technician)
                                    <option value="{{ $technician->id }}">{{ $technician->name }} ({{ $technician->email }})</option>
                                @endforeach
                            </select>
                            <button type="submit" class="bg-yellow-600 text-white px-4 py-2 rounded-lg hover:bg-yellow-700 transition">
                                <i class="fas fa-user-plus mr-2"></i>Assign
                            </button>
                        </div>
                    </form>
                @endif
            </div>

            <!-- Actions -->
            <div class="mt-6 flex justify-between">
                <a href="{{ route('admin.tickets.index') }}" class="px-4 py-2 border border-gray-300 rounded-lg text-gray-700 hover:bg-gray-50 transition">
                    <i class="fas fa-arrow-left mr-2"></i>Back to Tickets
                </a>
                
                <div class="flex space-x-2">
                    <a href="{{ route('admin.tickets.edit', $ticket) }}" class="px-4 py-2 bg-blue-600 text-white rounded-lg hover:bg-blue-700 transition">
                        <i class="fas fa-edit mr-2"></i>Edit Ticket
                    </a>
                    
                    <button onclick="confirmDelete({{ $ticket->id }}, '{{ $ticket->ticket_id }}')" class="px-4 py-2 bg-red-600 text-white rounded-lg hover:bg-red-700 transition">
                        <i class="fas fa-trash mr-2"></i>Delete Ticket
                    </button>
                    
                    @if($ticket->status != 'completed')
                        @if($ticket->status == 'assigned')
                            <form action="{{ route('admin.tickets.status', $ticket) }}" method="POST" class="inline">
                                @csrf
                                <input type="hidden" name="status" value="in_progress">
                                <button type="submit" class="px-4 py-2 bg-green-600 text-white rounded-lg hover:bg-green-700 transition">
                                    <i class="fas fa-play mr-2"></i>Start Progress
                                </button>
                            </form>
                        @endif
                        
                        @if($ticket->status == 'in_progress')
                            <form action="{{ route('admin.tickets.complete', $ticket) }}" method="POST" class="inline" onsubmit="return confirm('Are you sure this ticket is completed?')">
                                @csrf
                                <button type="submit" class="px-4 py-2 bg-purple-600 text-white rounded-lg hover:bg-purple-700 transition">
                                    <i class="fas fa-check mr-2"></i>Mark Complete
                                </button>
                            </form>
                        @endif
                    @endif
                </div>
            </div>
        </div>
    </div>
</div>

<!-- Delete Confirmation Modal -->
<div id="deleteModal" class="fixed inset-0 bg-gray-600 bg-opacity-50 hidden overflow-y-auto h-full w-full z-50">
    <div class="relative top-20 mx-auto p-5 border w-96 shadow-lg rounded-lg bg-white">
        <div class="mt-3">
            <div class="flex items-center justify-center w-12 h-12 mx-auto bg-red-100 rounded-full">
                <i class="fas fa-exclamation-triangle text-red-600 text-xl"></i>
            </div>
            <div class="mt-4 text-center">
                <h3 class="text-lg font-medium text-gray-900">Delete Ticket</h3>
                <div class="mt-2 px-7 py-3">
                    <p class="text-sm text-gray-500">
                        Are you sure you want to delete ticket <span id="deleteTicketId" class="font-semibold"></span>? This action cannot be undone.
                    </p>
                </div>
                <div class="flex justify-center space-x-4 mt-4">
                    <button type="button" onclick="closeDeleteModal()" class="px-4 py-2 bg-gray-300 text-gray-800 rounded-lg hover:bg-gray-400 transition">
                        Cancel
                    </button>
                    <form id="deleteForm" method="POST" class="inline">
                        @csrf
                        @method('DELETE')
                        <button type="submit" class="px-4 py-2 bg-red-600 text-white rounded-lg hover:bg-red-700 transition">
                            Delete
                        </button>
                    </form>
                </div>
            </div>
        </div>
    </div>
</div>

<script>
function confirmDelete(ticketId, ticketNumber) {
    document.getElementById('deleteTicketId').textContent = ticketNumber;
    document.getElementById('deleteForm').action = '/admin/tickets/' + ticketId;
    document.getElementById('deleteModal').classList.remove('hidden');
}

function closeDeleteModal() {
    document.getElementById('deleteModal').classList.add('hidden');
}

// Close modal when clicking outside
window.onclick = function(event) {
    const modal = document.getElementById('deleteModal');
    if (event.target == modal) {
        closeDeleteModal();
    }
}
</script>
@endsection